Versature Review
Unlimited calling to 30+ countries - all plans
Services businesses with 5+ users
Integrates with many enterprise applications
Plug and play VoIP phones shipped directly to you
Friendly and highly responsive customer support
Pros & Cons
- Call recording feature
- Voicemail to email feature
- Plenty of enterprise integrations available
- Plug and play VoIP phones
- Friendly and highly responsive customer support
- No dedicated FAQ section
Plans & Pricing
Versature offers the following three packages:
Essentials
For $29.99 per month, you get free phone rental if you sign up for a 3- or 5-year contract. Additionally, free local calling and up-to 2500 toll-free minutes are included
Professional
The professional plan costs $34.99 per month and it includes features such as 15 call queues, access to Versature insights, Versature Conference Pod, as well as 5,000 toll-free minutes.
Enterprise
Priced at $44.99 per month, this package has all the features of the Professional package along
with 1,000 conference bridge minutes and 10,000 toll-free minutes.
If you are looking for a customized solution that caters to your specific set of business needs, then you can get in touch with the company to get a personalized quote.
Overview
Versature is the go-to VoIP service provider for businesses in the Canadian marketplace. The cloud-based solutions provided by the company are flexible, widely trusted, and feature-rich. The company was founded in 2003, and since then, it has maintained its status as a market leader in the industry. Versature also won the Growth 500 Canada’s Fastest Growing Companies award in 2018.
Features and Functionality
Versature comes full of a handful of useful features to make your VoIP experience seamless and efficient.
Client portal
All Versature packages come with a client portal that can be accessed by anybody in an organization. From creating reports for important call statistics to managing application users, you can do it all from SONAR, the user and administrative portal.
Voicemail to text
All Versature packages come with a voicemail to text feature. This allows you to get your voicemail sent to you in text form via email.
Enterprise integrations
Versature also integrates seamlessly with famous enterprise applications like Salesforce, Slack, and Klipfolio. This is particularly beneficial for companies that like to keep all departments in sync with each other.
Advanced conference bridging
Both professional and enterprise packages come with the traditional conference bridge feature. This makes it easy for teams to collaborate effortlessly across departments.
Unlimited calling to over 30 countries – with all plans
Versature offers users the ability to call over 30 different countries no matter which plan you have.
Fax to email
For a small additional fee, Versature also provides you with the ability to get all your faxes sent to your email.
Call recording
Call recording is another excellent add-on feature that is available for users of every package.
Mobile applications
Versature also has smartphone applications for both Android and IOS applications. This is a must-have feature for companies that can’t afford to be unreachable.
Ease of Use
Getting started with Versature is a breeze. Simply call an account manager via landline and request a new connection. The provisioning team configures all your phones, extensions, and systems before dispatching them in a carefully packaged box.
All required items get shipped to your location with phones pre-labelled for each employee. To use the phones, you just have to plug them in. Yes, they are indeed plug and play.
Industrial text Insurance
Founded in 2003, Versature is a Canada-based VoIP systems provider. The vendor is highly experienced in the Canadian market and offers its expertise to insurance agencies operating north of the US. The software is highly focused on scalability, delivering outstanding customer support, and dramatically improving agent productivity. This allows insurance agencies never to miss a phone call and provide a personalized approach to each customer, saving precious time, and aiding clients in their most dire moments.
Customer Support
Versature has a highly responsive, friendly customer support team that can be reached via email, live chat, or phone. The YouTube channel is also home to some informational videos, and the company also maintains an online blog and a Versature Academy section where clients can easily find answers to their questions.
-
24/7 Help & Support
The Versature team can be reached 24/7 for support. -
Phone Support
The Versature team can be reached via local and toll-free numbers. Versature customers can dial 611 from their Versature device to get connected to a support agent. -
Live Online Chat
The Versature team can be reached via live chat. -
Email
You can reach the Versature customer support team through email. -
Video Tutorials
A few videos are present on the Versature YouTube account. -
FAQ
Visite Versature Academy for help with all your questions. -
Blog
The Versature team maintains an online blog.
Final Word
Versature is an award-winning, trustworthy cloud-based VoIP solution provider offering services in the Canadian marketplace for over a decade. Their solutions are flexible, easily scalable, and also affordably priced. Their customer support team is very friendly and highly responsive.
Leave a Reply
Leave a comment
Join the discussion by writing a question or comment in the form below.
Leave a comment
Join the discussion by writing a question or comment in the form below.