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If you’re considering ditching your traditional landline telephone service for an Internet-based VoIP (Voice over IP) system, you’ve come to the right place.
There’s a lot to learn and many things to consider before you make a decision on your small business VoIP system. Our aim is to help you save time and money by collecting the most useful information available on business phone services all in one place.
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What is VoIP?
A VoIP phone system leverages high-speed broadband or cable connection to route calls as digital data over the Internet. Aside from your Internet connection, all you need in your small business to get set up with an offsite-hosted service are compatible handsets.
Recommended VoIP providers in Canada
These are some of the most recommended Canadian VoIP providers on the market:
Why should you switch to a VoIP office phone system?
It’s no wonder that VoIP and PBX (private branch exchange) systems have become the first choice for businesses of all types and sizes. There are lots of good reasons to choose a VoIP phone system for your business, including the fact that hosted VoIP and cloud VoIP systems are often cheap.
Which VoIP provider is best for my business?
There is no absolute best provider for small business VoIP, as no two businesses are exactly alike. That doesn’t mean there isn’t a best VoIP system for you. The most important part of choosing a VoIP phone service is to do your homework. Assess your current office phone system, your Internet connection, your current and projected call volume and patterns, and whether you would prefer to manage the system in-house or have the provider manage it offsite. All of these considerations will have a significant impact on the upfront and ongoing costs, the features you have at your disposal and the ease of set-up. But, when all is said and done you will end up with a flexible, scalable telephone system that has the potential to boost your team’s productivity saving you thousands of dollars.
Excited to bring your company’s telecommunications into the 21st century? Before purchasing, take your time to read our in-depth reviews of the leading VoIP providers, check out our articles, and compare VoIP systems using our handy comparison tool. You will then be well-equipped to make an informed purchasing decision!
Frequently Asked Questions
What’s the benefit of getting a toll free business number for my VoIP system?
A toll free business number, such as a 1 800 number, gives your company a professional image and allows customers across Canada to call you at no cost. Most leading business VoIP providers offer toll-free options that integrate directly into your virtual system.
Can VoIP work as a small business phone system?
Absolutely. A small business phone setup using business VoIP services is cost-effective, scalable, and easy to manage. It supports features like auto-attendants, voicemail-to-email, call routing, and mobile access—ideal for growing teams.
What are IP business phones, and do I need them?
IP business phones are physical desk phones designed to work with VoIP systems. While many businesses now use apps or softphones, IP phones can enhance call quality and provide a more traditional experience for office environments.
How do I set up a virtual business phone system?
A virtual business phone setup typically involves choosing a cloud-based VoIP provider, picking your number (including a 1 800 number if needed), and setting call rules and integrations. It’s fast to deploy and works on desktop, mobile, and IP phones.
Are there specific business VoIP providers that serve Canadian businesses?
Yes, several top-rated business VoIP providers serve Canada, offering business VoIP services tailored for local regulations, bilingual support, and North American toll-free coverage.
