Seamless integration with Zoom meetings
Quick response for support issues
Uses a lot of computer battery power
If you’re ready to move away from outdated landlines, upgrading to a VoIP business phone system in Canada is a smart step. Whether you’re a startup, solo consultant, or growing team, choosing the right virtual business phone service can boost your communications, lower costs, and help you scale faster.
There’s a lot to learn and many things to consider before you decide on your small business VoIP system. We aim to help you save time and money by collecting the most useful information available on business phone services all in one place.
Our top picks for July 2025
9.9
9.9
Centralized management
What is a business VoIP?
A VoIP business phone converts your voice into digital data and transmits it over the internet. All you need is a reliable connection and compatible devices. For most small businesses in Canada, that means setting up your business phone to work across desktop, mobile, or IP phones — no landline required.
Recommended VoIP providers in Canada
We’ve reviewed top business VoIP providers serving Canada, comparing features like virtual numbers, toll free business phone lines, mobile support, and system scalability. These services are built for Canadian business users and offer the flexibility today’s teams expect.
These are some of the most recommended Canadian VoIP providers on the market for small businesses:
Why should you switch to a VoIP office phone system?
Whether you’re setting up your first business phone system or replacing an older setup, VoIP offers key advantages: it’s more affordable, flexible, and scalable. Most providers support features once reserved for large companies, making it easy to build the best small business phone system for your team.
Key features to look for in a business VoIP system
When comparing business VoIP providers in Canada, don’t just look at price — focus on the features that will actually improve your workflow and customer communication. Here are the most valuable ones for small businesses:
- Toll-free & local numbers – Get a toll-free business number like a 1-800 number to serve customers nationwide, or add local numbers to build trust in your area.
- Mobile & desktop access – Make and receive calls from anywhere using apps — ideal for remote teams and on-the-go service providers.
- Auto-attendant & call routing – Direct incoming calls to the right person or department with a professional greeting and smart routing.
- Voicemail to email/text – Never miss a message — get voicemails delivered straight to your inbox or phone.
- Call recording & analytics – Track quality, improve training, and gain insight into your call performance.
- CRM & app integrations – Sync your phone system with tools like email, calendars, or customer databases for more efficient workflows.
Which VoIP provider is best for my business?
Before choosing a provider, consider whether you’ll need a 1 800 number, a virtual business phone, or just a local business phone number in Canada. Your ideal solution depends on your team size, budget, and whether you want to manage the system in-house or leave it to your provider. Use our reviews to match the right VoIP plan to your business needs.
Excited to bring your company’s telecommunications into the 21st century? Before purchasing, take your time to read our in-depth reviews of the leading VoIP providers, check out our articles, and compare VoIP systems using our handy comparison tool. You will then be well-equipped to make an informed purchasing decision!
Frequently asked questions
Q. What’s the benefit of getting a toll free business number for my VoIP system?
A. A toll free business number, such as a 1 800 number, gives your company a professional image and allows customers across Canada to call you at no cost. Most leading business VoIP providers offer toll-free options that integrate directly into your virtual system.
Q. Can VoIP work as a small business phone system?
A. Absolutely. A small business phone setup using business VoIP services is cost-effective, scalable, and easy to manage. It supports features like auto-attendants, voicemail-to-email, call routing, and mobile access—ideal for growing teams.
Q. What are IP business phones, and do I need them?
A. IP business phones are physical desk phones designed to work with VoIP systems. While many businesses now use apps or softphones, IP phones can enhance call quality and provide a more traditional experience for office environments.
Q. How do I set up a virtual business phone system?
A. A virtual business phone setup typically involves choosing a cloud-based VoIP provider, picking your number (including a 1 800 number if needed), and setting call rules and integrations. It’s fast to deploy and works on desktop, mobile, and IP phones.
Q. Are there specific business VoIP providers that serve Canadian businesses?
A. Yes, several top-rated business VoIP providers serve Canada, offering business VoIP services tailored for local regulations, bilingual support, and North American toll-free coverage.
