VoIP Articles & Guides

Choosing a VoIP system can be a complex. There’s a lot of new jargon to understand and a whole range of choices to be made that can have a significant effect on your business. To help you choose the best VoIP system for your business we publish regular articles and VoIP guides so you can make an informed purchasing decision.
*The following tips and articles are solely recommendations and should not be considered as professional advice.

The Importance Of Call Analytics

Leah Goldberg | | 1 Likes | 0 Comments
VoIP systems that provide call analytics features are often preferred by businesses and for good reasons. Whether you run a small enterprise, overlook a team of call center representatives or are the CEO of a budding startup, programs showing call...
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Wholesale Voice Trends For 2018

Leah Goldberg | | 8 Likes | 0 Comments
In April 2014, Network World foresaw the imminent decline of public switched telephone networking (PTSN) at the hands of modern voice solutions like voice over IP (VoIP) and they were spot on. VoIP has, for long, been the talk of the town and it can...
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The 5 Biggest VoIP Security Threats

Leah Goldberg | | 15 Likes | 0 Comments
The voice over IP technology has been around for a really long time now and its prevalence is increasing with every passing day. Over the past decade or so, many companies have put the traditional telephony technology in their rear view to adopt...
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Maximizing Your Softphone’s Potential

Jessica Silva | | 20 Likes | 0 Comments
For many years, VoIP has been the first choice for businesses of all sizes when it comes to modes of communication. The rich set of features like ‘Find me/Follow me’, ‘Call Screening’, ‘Call Analytics’, ‘Music On Hold’ and...
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VoIP vs. VoLTE

Leah Goldberg | | 25 Likes | 0 Comments
When it comes to sending voice calls over mobile phones, there are two options available at our disposal: VoIP and VoLTE. Even though many people assume that the two technologies are similar, they are not. VoIP is a very generic term and it...
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The Best VoIP and Telephony Certifications

Aaron Foster | | 23 Likes | 0 Comments
The corporate telephony scene has been undergoing the VoIP paradigm shift for quite a few years now, with companies forsaking the conventional PSTNs (public switched telephone networks) and PBXs (private branch exchanges) for voice over IP and IP...
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Implementing VoIP For Your Start-Up

Leah Goldberg | | 34 Likes | 0 Comments
Start-ups are a dime a dozen. There are constantly new ideas and businesses surfacing. Some fail but some actually do really well. The one thing they all have in common is the fact that in the beginning they need to cut costs as much as possible....
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Use VoIP to Improve Your Company’s Logistics and Distribution

Diana Keller | | 32 Likes | 0 Comments
According to research carried out by the US Department of Commerce, around $1.48 trillion was spent on logistics and distribution in 2015 across the US. To put things in perspective, this accounts for approximately 8% of the annual GDP. The...
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The Best VoIP Clients for Your Desktop

Richard Jimenez | | 46 Likes | 0 Comments
VoIP (Voice over IP) has long since been the modern way of communicating without having to incur the heavy calling costs of the traditional telephony services. If you have a SIP account and a SIP server (e.g. Kamailio) set up, then you can use any...
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The Best Tools for Testing Your VoIP Connection

Richard Jimenez | | 70 Likes | 0 Comments
If you are still using traditional telephony for your business’s communication needs, then you are missing out (big time). When you use VoIP, not only do you save a huge amount of money, but you also get increased efficiency, efficacy, and...
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What You Need to Know About VoIP Over Wireless

Aaron Foster | | 52 Likes | 1 Comments
With VoIP you have the ability to make phone calls via the IP network instead of through the public switched telephone networks or PTSN. Regardless of the type, nature, or size of your business, switching to VoIP can make communication easier, more...
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The Complete VoIP Guide for Small Businesses

Aaron Foster | | 56 Likes | 0 Comments
Saying goodbye to the traditional phone service and welcoming VoIP into your enterprise life can have a multitude of benefits for any business. You will save a lot of money, have a lot more functionalities you can make use of and communication will...
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How To Improve Your VoIP Call Quality

Aaron Foster | | 52 Likes | 0 Comments
Experiencing poor VoIP call quality is not uncommon for businesses. Whether it’s caused by a jitter or a latency issue or something to do with your below-part internet connection, sub-standard voice call quality can be a bummer. However, most of...
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[Tip] How to Secure Your VoIP System

Diana Keller | | 50 Likes | 0 Comments
Using VoIP should be a no-brainer for businesses as it is cost-efficient, ensures provision of many beneficial features, and makes growth flexibility possible, all of which lead to productivity boosts. However, whenever you introduce an...
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Integrate your favorite apps with RingCentral

Aaron Foster | | 60 Likes | 0 Comments
Cloud based services are on the rise. However, businesses don’t have access to the same streamlined and efficient services that their consumers get when it comes to cloud based and VoIP services. All vendors focus on the end customers, with...
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Vonage Receives 19 New Patents

Richard Jimenez | | 80 Likes | 0 Comments
Nowadays, innovations in communication technology are staggering. The digital era requires a continuous innovation cycle from cloud communication providers. For example, Vonage is a business communications provider that was recently granted 19 new...
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3 Signs Your VoIP System Was Hacked

Aaron Foster | | 79 Likes | 0 Comments
Why would anyone hack into a VoIP system?  VoIP communication offers a lot of exciting advantages to businesses: feature-enriched deals and low monthly costs offered by service providers are enough to entice businesses to make the shift...
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10 VoIP Must-Have Features for Any Business

Richard Jimenez | | 87 Likes | 1 Comments
With the advent of new technologies like voice over IP (VoIP) systems of communications, various industries are going through transformations these days. By realizing the numerous advantages VoIP phones have over the traditional voice communication...
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How Do I Setup a VoIP Service For My Small Business?

Diana Keller | | 118 Likes | 0 Comments
Getting a business up and running requires a plan and a vision. But to keep it running, you need to adapt your business according to the needs and business trends of the market. These requirements can be from your end or the customers’. Setting up...
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Future Growth of the VoIP Industry

Richard Jimenez | | 99 Likes | 0 Comments
Voice over Internet Protocol, or VoIP, as it is more commonly known, is a group of technologies that enables the sending and receiving of voice communications and multimedia content via Internet Protocol networks to a wider audience of consumers....
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How Does VoIP Work?

Richard Jimenez | | 178 Likes | 2 Comments
VoIP calling has changed the face of telecommunications. VoIP (short for Voice over Internet Protocol) is a cost-effective and convenient way of talking to someone in another state or country. The reason that VoIP is so inexpensive compared to a...
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5 Top Considerations When Choosing a VoIP Provider

Diana Keller | | 198 Likes | 0 Comments
With the increase in popularity of VoIP phone systems, there are plenty of VoIP providers to pick from. But, not all VoIP service providers are created equally. If you’re thinking about using a VoIP service for your business’s calling needs,...
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5 Reasons Your Business Should Switch to VOIP

Aaron Foster | | 217 Likes | 0 Comments
More and more businesses are switching to VoIP telephone services (Voice over Internet Protocol) and it’s not hard to see why. There are many benefits to using VoIP calling as your main telecommunications system. It can save your business...
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