RingCentral Review

Customer Reviews
Overview - Voip reviews at Top 5 at Voip Software


RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral solutions empower today’s mobile and distributed work forces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral has the confidence of over 350,000 organizations worldwide to provide them with innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.

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Features - Voip reviews at Top 5 Voip providers


RingCentral has many of the useful features we expect from a VoIP service as well as some unique ones. RingCentral Office optimizes business communications with enterprise-class voice, fax, text, call handling, mobile apps, and BYOD capability. The phone system seamlessly integrates with Salesforce, Oracle, Zendesk, Desk, Box, Dropbox, Google, and Microsoft.

Business Numbers

RingCentral allows you to transfer your current business numbers free of charge. You can also choose from a range of local numbers, which makes it great for establishing a local presence from a central office. Toll-free and international numbers are also an option.

BYOD Capable

RingCentral is very easy to roll out to all employees – even remote workers – thanks to the range of free apps, which are available for Android/iOS phones and tablets, as well as PCs. Settings and users are also managed via the software.

Total Software Integration

RingCentral software is designed to integrate seamlessly with the most popular business software to create a truly unified experience. Among the supported apps are Salesforce, Zendesk, Google, MS Office 365, and Oracle.

Additional Features

  • Voicemail and greetings. Easily create and modify your inboxes and greetings. Access your voicemail from all devices.
  • Internet fax. Send faxes from your computer, mobile phones, cloud storage providers and others.
  • Phone service and devices. All devices, digital and analogue can be easily connected to RingCentral. You can also rent IP phones and conferencing equipment.
  • Call management. RingCentral offers the full range of call management features, including call forwarding, automatic call recording, screening and notifications.
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Plans & Pricing

RingCentral ranges from $19.99 to $49.99 so there are good plans for any small, mid-market, or enterprise business.

  • Essentials$19.99/month/user
  • Complete cloud phone system for individuals and small teams
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes per month
  • 4 people video conferencing
  • Standard$24.99/month/user
  • Complete cloud phone system for small businesses
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes per month
  • 4 people video conferencing
  • Unlimited internet fax


  • Premium (Most Popular)$34.99/month/user
  • Best for flexible teams and departments
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes per month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording


  • Ultimate$49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes per month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text
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Ease of Setup

RingCentral is easily installed online. A simple guide is available on RingCentral’s website and you can also schedule an appointment with an implementation advisor, who can help you get set up and arrange for necessary hardware to be delivered to your company’s offices. With the RingCentral cloud phone system, you plug IP desk phones and computers into your internet connection and install the RingCentral mobile app on your employees’ smartphones. The software itself is easy to use with a clear design that includes useful tabbed headings.

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Customer Support

You can submit a support case online 24/7.  Live phone support for RingCentral Office is available 24/7 for two or more users. For one user, live phone support is available from 5:00 a.m.–6:00 p.m. PT, Monday–Friday excluding holidays. An FAQ section is also available online as well as guides and video guides.There is Email support as well as a community forum and blog. The company offers full-time, instant support to customers, regardless of the subscribed package.

Conclusion - Voip reviews at Top 5 Voip providers

Bottom Line

RingCentral will provide you with everything your business needs including the same level of service, reliability, and technology for companies of all sizes. It has apps for all available devices and is easy to use, helping you run your business more efficiently.

From its website to setup of the product itself, RingCentral delivers a smooth yet powerful experience that makes it a joy to use. It may not be the cheapest of VoIP providers but the range of functionality and integration with most popular business software has made it a leading light in the VoIP industry. From small businesses to enterprise-level, RingCentral is great for the modern workforce.

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Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

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Jessica Silva
Jessica is an entrepreneur with a company that assists small startups in getting off the ground. Her years of experience in business communications means she can provide great telephony advice to help businesses achieve success.
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RingCentral Review