We receive advertising fees from the brands we review that affect the ranking and scoring of such brands.
Advertiser Disclosure

Best VoIP Systems For Startups 2025

Published: January 16, 2025
DZ

Daniel Zvi

VoIP (Voice over Internet Protocol) systems have become essential for startups in 2025, offering affordable, scalable, and feature-rich communication tools. Unlike traditional phone systems, VoIP empowers startups with cost-effective solutions, cloud-based services, and integrations with CRMs and other essential platforms.

For startups with tight budgets and growing teams, VoIP providers offer flexibility, advanced features like video conferencing, and mobile support to ensure seamless communication in hybrid or remote work environments. To help you find the best fit, we’ve compiled a list of the top 5 VoIP providers for startups in 2025, delivering the perfect mix of affordability, scalability, and advanced features to support your growth.

Top 5 VoIP Providers for Startups in 2025

1. RingCentral

Best for startups needing scalability and team collaboration

RingCentral consistently ranks as one of the best VoIP solutions for startups, thanks to its comprehensive features and scalability. It’s designed to support businesses of all sizes, making it a top choice for startups planning to scale quickly. RingCentral’s unified communication platform combines VoIP calling, video conferencing, and team messaging, which is ideal for startups with distributed teams or remote work setups.

Our top picks for January 2025

Key Features:

  • Unlimited VoIP calling and SMS within the US and Canada.
  • High-quality video conferencing for up to 200 participants.
  • CRM integrations with platforms like Salesforce and HubSpot.
  • Advanced analytics and reporting to optimize team performance.
  • 99.999% uptime reliability for seamless communication.

ringcentral_phone_image

Pricing (billed annually):

  • Core Plan: $20/user/month – Includes unlimited calls and SMS, team messaging, and document sharing.
  • Advanced Plan: $25/user/month – Adds video conferencing, integrations, and call analytics.
  • Ultra Plan: $35/user/month – Offers advanced features like call center capabilities and higher video participant limits.

Why It’s Ideal for Startups: RingCentral’s ease of scalability and extensive collaboration tools make it a standout choice for growing startups. Its intuitive interface and reliable service ensure smooth communication, no matter how quickly your team expands.

2. Vonage

Ideal for startups needing multi-channel communication

Vonage is a flexible VoIP solution tailored for startups that require more than just voice calling. Its multi-channel communication tools, including SMS, video conferencing, and customizable APIs, allow startups to create a communication system that fits their unique needs.

Our top picks for January 2025

Key Features:

  • Voice, SMS, and video conferencing in one platform.
  • Customizable APIs for building tailored communication workflows.
  • Virtual receptionist and call routing for a professional setup.
  • Great mobile app for on-the-go communication.

Vonage

Pricing (billed annually):

  • Mobile Plan: Starting at $19.99/user/month – Includes mobile and desktop apps for unlimited calls and SMS.
  • Premium Plan: Starting at $29.99/user/month – Adds CRM integration, video meetings, and multi-level auto attendants.
  • Advanced Plan: Starting at $39.99/user/month – Includes on-demand call recording and advanced analytics.

Note: Pricing may vary based on promotions and contract terms.

Why It’s Ideal for Startups: Vonage’s flexibility and multi-channel capabilities make it a great fit for startups that need customizable solutions. It’s particularly useful for businesses looking to integrate communication tools with existing platforms.

3. Zoom Phone

Best for startups prioritizing video conferencing with VoIP

Zoom Phone combines its world-class video conferencing platform with robust VoIP capabilities, making it an excellent choice for startups focused on collaboration. It’s designed to provide seamless integration between video calls, voice calls, and messaging.

Our top picks for January 2025

Key Features:

  • High-quality VoIP calling integrated with Zoom Meetings.
  • Call transfer, forwarding, and recording functionalities.
  • Scalable plans to grow with your startup.
  • Analytics to monitor team communication.
  • Mobile app for on-the-go accessibility.

Zoom Features

Pricing (billed annually):

  • Metered Plan: $10/user/month – Pay-as-you-go calling with essential features.
  • Unlimited Plan: $15/user/month – Unlimited calling within the U.S. and Canada.
  • Pro Global Select Plan: $20/user/month – Includes unlimited international calling to select countries.

Why It’s Ideal for Startups:
Zoom Phone is perfect for startups already leveraging Zoom Meetings. It seamlessly integrates video and voice communications, making it easier for teams to collaborate in hybrid or remote setups.

4. HubSpot

Best for startups with CRM and sales workflows

HubSpot’s built-in VoIP functionality within its CRM platform makes it an ideal choice for startups focusing on sales and customer engagement. It allows seamless call logging, tracking, and integration with customer records, streamlining communication for sales and support teams.

Our top picks for January 2025

Key Features:

  • Built-in VoIP within HubSpot CRM for automated call logging.
  • Integration with sales workflows and lead tracking tools.
  • Call analytics and tracking to measure performance.
  • Easy-to-use interface tailored for startups.
  • Free CRM with scalable add-ons for growing teams.

Pricing:

  • HubSpot’s VoIP is included in its Sales Hub Starter Plan, starting at $45/user/month.
  • Add-on features like advanced call tracking and reporting are available in higher-tier plans.

Why It’s Ideal for Startups:
HubSpot’s VoIP functionality simplifies communication by integrating directly into a CRM, making it a great choice for startups focused on sales and customer relationship management.

5. Ooma Office

Perfect for startups seeking cost-effective VoIP solutions

Ooma Office offers a straightforward, budget-friendly VoIP system ideal for startups that need reliable communication without breaking the bank. It includes all essential features while keeping the interface simple and intuitive.

Our top picks for January 2025

Key Features:

  • Unlimited calling in the US, Canada, and Mexico.
  • Advanced features like virtual receptionist and voicemail-to-email.
  • Easy setup with plug-and-play hardware options.
  • Mobile and desktop apps for remote team accessibility.

Woman working in design agency

Pricing (billed annually):

  • Ooma Office Essentials: $19.95/user/month – Includes core VoIP features like unlimited calls and virtual receptionist.
  • Ooma Office Pro: $24.95/user/month – Adds call recording, video conferencing, and enhanced call blocking.
  • Ooma Office Pro Plus: $29.95/user/month – Offers advanced features like call analytics, voicemail transcription, and extended video conferencing capabilities.

Why It’s Ideal for Startups:
Ooma Office is a great entry-level VoIP provider for startups seeking affordability and reliability. Its easy setup and user-friendly interface make it accessible for businesses without dedicated IT teams.

Top 5 VoIP Providers for Startups Compared

Provider Starting Price (Annual) Key Features Best For Scalability Ease of Use
RingCentral $19.99/user/month Unlimited calls & SMS, video conferencing, CRM integrations, analytics, 99.999% uptime reliability Scalability & team collaboration Highly scalable with plans for growing teams Intuitive interface with advanced support tools
Vonage $19.99/user/month Voice, SMS, video, customizable APIs, virtual receptionist Multi-channel communication Flexible API options for custom workflows Simple setup with robust mobile apps
Zoom Phone $10/user/month Integrated with Zoom Meetings, call forwarding, voicemail transcription, global calling options Video-first startups Suitable for startups growing globally Seamless integration with existing Zoom tools
HubSpot $45/user/month Built-in VoIP within CRM, call tracking, automated call logging Startups focused on CRM & sales workflows Adds advanced tools for scaling sales teams Easy integration into HubSpot CRM
Ooma Office $19.95/user/month Unlimited calls, virtual receptionist, call blocking, voicemail-to-email Simple, cost-effective VoIP solutions Limited scalability but perfect for small teams Easy plug-and-play

How to Implement VoIP in Your Startup

Transitioning to a VoIP system can significantly enhance communication and streamline operations for startups. Here’s a step-by-step guide to implementing VoIP effectively:

1. Assess Your Business Needs

  • Identify the core features your startup requires, such as video conferencing, call forwarding, or CRM integration.
  • Determine the number of users and whether remote team members will need access.
  • Consider your budget and scalability needs to choose the right plan.

2. Select the Right Provider

  • Use the comparison table above to evaluate which VoIP provider aligns with your needs.
  • Prioritize providers that offer startup-friendly features like affordable pricing, flexibility, and easy integrations.

3. Set Up the System

  • Most VoIP providers offer plug-and-play setups. Follow their guidelines to install the necessary hardware and software.
  • Configure user accounts and roles to ensure efficient use of the platform.
  • Test the system thoroughly to address any connectivity or performance issues.

4. Integrate with Existing Tools

  • Ensure your VoIP system integrates seamlessly with your CRM, project management software, or other tools your team relies on.
  • Set up automation features like call logging and reporting for better efficiency.

5. Train Your Team

  • Provide hands-on training to your team on how to use the VoIP system effectively.
  • Highlight features that will enhance productivity, such as call forwarding, analytics, or mobile apps.

6. Monitor and Optimize Usage

  • Use analytics and reports to monitor call performance and team productivity.
  • Adjust settings or upgrade plans as your startup grows and your communication needs evolve.

Final Thoughts

VoIP systems have become indispensable for startups, offering the flexibility, scalability, and affordability needed to compete in today’s fast-paced business world. From enabling seamless communication across remote teams to integrating advanced features like CRM connectivity and video conferencing, the right VoIP provider can streamline operations and enhance productivity.

Our top picks—RingCentral, Vonage, Zoom Phone, HubSpot, and Ooma Office—each cater to different startup needs, ensuring there’s an option for every type of business. Whether you prioritize scalability, multi-channel communication, or cost-effective solutions, these providers deliver the tools necessary to support your growth.

Take the next step and evaluate your business needs. The right VoIP system can transform your startup’s communication and set the foundation for long-term success. To explore detailed reviews and comparisons of each provider, visit our in-depth VoIP guides today.

FAQ

Q. Is VoIP worth it for start-ups?

A. Yes, VoIP is worth it for startups as it offers cost-effective communication, scalability, and advanced features like video conferencing and CRM integration, which are essential for growth.

Q. Is VoIP cheaper than PBX?

A. Yes, VoIP is generally cheaper than PBX because it eliminates the need for expensive hardware and uses an internet connection, reducing installation and maintenance costs.

Q. Why is VoIP so expensive?

A. VoIP can seem expensive due to premium features like advanced analytics, global calling, and integrations. However, it often saves money in the long run compared to traditional systems.

Q. Can you do VoIP with Wi-Fi?

A. Yes, VoIP works with Wi-Fi, enabling calls over wireless internet connections without the need for traditional phone lines.

Liked this article?

Q&A
Notify of
guest
0 Comments (0)
Inline Feedbacks
View all comments
DZ

Daniel Zvi
Daniel Zvi writes articles on a plethora of different B2B topics, from tech software and everything in between. His primary focus is in the realm of artificial intelligence for content. When he isn't writing or reading content he's probably cooking, eating or spending time with his friends and family.