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Best VoIP for the Professional Services Industry

Last updated: December 2024

*Featured prices and terms can be updated. Free offers may include additional terms.

Business Phone Solutions for the Professional Services Industry

Nowadays, professional, modern phone service is a critical component for many industries, including consulting, accounting and legal, design, architecture, and many others. As time goes by, it’s becoming increasingly harder for traditional PBX phone systems to deliver the flexibility, mobility, and convenience required for conducting business and keeping clients happy.

At some point in time, you or your team members will need to work away from the office due to various circumstances. Maybe it’s a meeting with a client, checking out a venue for an event, or simply working from another geographic location. This is where unified VoIP systems come in and offers an ideal combination of traditional and digital communications needed to stay competitive.

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Features as diverse as your services

Industry-leading VoIP software providers like RingCentral and Ooma offer a fully-stacked, unified business communications system, which can be customized to fit any specific needs. In addition to replacing clunky, traditional PBX phone systems, VoIP software represents a cost-efficient, flexible, and multi-purpose collaboration system in a single platform. With VoIP, office walls aren’t an impediment to a productive working environment. Furthermore, if you need to retrieve previous communication data with a specific client, work away from home, or reroute calls, a VoIP communications systems has you covered.

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Customize the software to fit your business

Whether you’re an SMB or a large enterprise, a VoIP system’s flexibility allows you to customize features the way you want. For instance, vendors like Vonage have made sure to offer all features necessary for all business sizes. All you have to do is choose the ones you need. Furthermore, you can add or remove features, users, and devices whenever you want in a matter of minutes. For instance, during the peak season, you may need to install additional devices, hire more workers or boost your marketing efforts, and remove those after the season ends. With VoIP systems, none of that is an issue.

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Top-notch service wherever you go

Armed with digital communications systems, you are poised to deliver outstanding service with the lowest response times to clients, regardless of incoming call volumes or harsh weather conditions. The cloud-based architecture automatically stores all past communications history, which can be easily retrieved in seconds. On top of that, you get access to multi-level auto attendants with connections to a dial-by-name directory, extensions, external numbers, call routing, and a 24/7/365 direct line to your business.

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All you need is your smartphone

VoIP apps can turn your mobile phone or tablet into a virtual office. The intelligent design and integrations allow users to communicate via voice, video, and chat seamlessly. Each team members gets access to a dedicated audio conference number and can connect face-to-face with clients or host video conference calls in HD quality, with no additional tech requirements.

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