T-Mobile Business

Here are five key features of T-Mobile’s Business Performance Phone plans:

Scalable Dialpad Solutions (VoIP)

Through its Dialpad partnership, T-Mobile offers a complete cloud PBX replacement. This unified workspace allows your team to call, message, and meet from a single app on any device.

AI-Powered Sales Coaching & Recaps

The Dialpad integration brings built-in Artificial Intelligence to your business calls. The platform offers real-time call transcriptions, live sentiment analysis, AI-powered sales coaching for your reps, and automated “AI Recaps” that instantly summarize meeting outcomes and action items.

Mobile Hotspot

The Mobile Hotspot feature transforms a business smartphone into a dedicated Wi-Fi access point. Your employees can connect other devices, such as laptops and tablets, to share their high-speed 5G connection. Depending on the specific plan, businesses can access up to 300GB of high-speed hotspot data per month, which is ideal for employees who need to remain productive while traveling or working from locations without reliable Wi-Fi. This ensures that critical tasks, such as joining video conferences or uploading large files, can be done securely and efficiently from virtually anywhere.

Threat Protect

Threat Protect is an integrated security solution that provides an always-on “SmartVPN” designed to safeguard business data across all apps and networks. Unlike traditional VPNs that may slow down a connection or require manual activation, Threat Protect works seamlessly in the background to block access to malicious websites and encrypt data, particularly when employees are using insecure public Wi-Fi.
It embeds this protection directly into the mobile experience. Organizations can reduce their exposure to cyber threats like phishing and data breaches without adding technical complexity for end users. This feature isn’t available on the entry-level CoreMobile plan, which is why the other two plans are highly recommended.

T-Satellite

T-Satellite is a groundbreaking connectivity feature that utilizes a satellite-to-mobile constellation to provide service in remote areas where traditional cell towers can’t reach. It’s made possible with T-Mobile’s partnership with Starlink. It enables users with compatible devices to send and receive text messages and emergency alerts from anywhere they have a clear view of the sky. This can be incredibly useful for employees who need to travel to remote or rural areas for work. It ensures communication remains active even during natural disasters and network outages.

Scam Shield

Scam Shield is a comprehensive suite of tools built into the network to protect employees from the growing volume of robocalls and fraudulent activity. The service identifies “Scam Likely” calls in real time and offers features such as Scam Block to automatically stop known fraudsters before the phone even rings. For business users, this helps maintain productivity by reducing interruptions from telemarketers and protects sensitive company information from sophisticated social engineering attacks.
With the SuperMobile plan, you get an upgraded version of Scam Shield, the Scam Shield Premium. It includes all the standard features, as well as voicemail-to-text, reverse number lookup, and other protective capabilities.

Nationwide Network Slice

The Nationwide Network Slice is an advanced 5G feature that enables the network to intelligently prioritize business-critical data in real time. By virtually “slicing” a portion of the 5G spectrum for business traffic, T-Mobile can ensure more consistent performance and lower latency for demanding applications such as high-definition video calls and large file transfers. This technology is particularly effective during times of high network congestion, such as at large public events or in crowded urban centers. This feature is only available with the SuperMobile plan.

T-Mobile has prioritized “effortless” management through digital-first tools. For business administrators, the Account Hub serves as a centralized self-service portal to deploy new mobile lines. For the VoIP side, Dialpad boasts fast, easy setup where you can add new users, teams, and departments with just a few clicks from a web portal. The product’s ease of use is further enhanced by features like T-Satellite, which requires no additional hardware, and Threat Protect, which operates securely in the background.