VOIPo Review - 2024 - Top 5 VoIP Providers

Our Verdict

VOIPo does a good job of offering a wide selection of features and a solid service plan for a great price. Plus, the international rates are very fair. Business users will be pleased with the hosted IP PBX starting at only $20 a month. No mobile app or queuing system is a minor drawback but this will likely become available in the future. Overall, VOIPo is an excellent choice for both domestic users and business users.

Pros

Well priced
Rich features
Good sound service in the US

Cons

Unstable
Limited customer service
International calling can be tricky

Plans & Pricing

VOIPo offers very reasonably monthly rates, both for its Home service plan and Small Business service plan. Both the packages cost $6.21 a month if you join hands with the company for 2 years ($15 monthly if you want to pay every month) and they come with over 40 amazing features, a free VoIP adapter, the SMS sending and receiving feature, a 30-day money-back guarantee and much more.

Home

$6.21

30-day money-back guarantee

Small Business

$6.21

30-day money-back guarantee

In-depth review

Features and Functionality

VOIPo is packed with features (offering over 40 in total) for phone and cloud-based soft phone systems.

Flat-rate PBX service

VOIPo’s cloud-based PBX service is a little different from those you’ll see offered by other VoIP providers. Rather than being presented with a seemingly endless menu of options and features to choose from, VOIPo offers a simple flat-rate service. You then pay for the phone numbers you need and for the calls you make. All of the important business VoIP features are present and correct, including call queues, auto attendants and three-way calling.

Advanced voicemail

One of the great bonuses of a VoIP system is all of the extra features possible with an internet-based service. Not only do you get free unlimited voice mail, you also get email notifications and SMS messages so you know you’ll never miss an important message.

Online call log

The online call log feature means you can log every call made from your VOIPo account, this allows you to keep track of records as well as adding a convenient level of security.

Additional free features

Outbound Call Routing
Failover
911 emergency calls
Telemarketer block
711 service
Do not disturb
Call waiting
Online voicemail
Call forwarding
Caller ID
3-way calling
Free number transfer

Ease of Use

Getting started with VOIPo is about as easy as it gets. You’ll receive a free portable VoIP phone adapter with both standard service plans. It allows you to plug in your existing telephone handset to your broadband connection. That means you don’t need to use a computer to connect to the service. Meanwhile, the PBX service is completely compatible with all standard SIP handsets.

If you come across any issues while setting up the VoIP system you can find the solution on the customer service section of their website. Unfortunately, there are no video tutorials or illustrations but the clear-cut instructions do a good job.

Customer Service

Customers have noted average support in response to issues they’ve experienced, but they especially like that the support team is based in the US and not outsourced. Like most providers, VPOIo can be reached by email, phone, fax, and live chat, with live chat getting customers answers the fastest. The company also has an active user forum as well as an online knowledge base. Installation guides are available to help you troubleshoot any issues you might have when starting out.

Phone Support

Phone support is available from 8AM-6PM Pacific Time Monday-Friday.

Live Online Chat

The support representatives can be reached via live chat.

The fastest and most efficient way to contact them is by e-mailing support.

User Reviews

Be the first to share your experience!

Leave a review to help others make smarter decisions.

Q&A

0 Comments (0)

Inline Feedbacks

View all comments

Maab Saleem

Copywriter and editor, Maab Saleem has been writing for almost a decade now. Be it technical content about the most cumbersome of technological topics or just a few lines of copy explaining a newly launched product, Maab knows precisely how to connect words in the perfect manner. When he is not sharing his literary ingenuity with the rest of the world, he likes to watch, play and critique on football.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.