Unlike most other VoIP service providers, 8×8 doesn’t offer fixed plans in the traditional sense. Consumers choose their plan based on the features they want and need. Then you opt for the service plan, which comes in different categories. Note that the following pricing is based on the X Series Small Business Plan for 1-99 users.
8×8 Express
With this plan you can get a complete small business phone system, dedicated business number with unlimited calling, meetings and messaging for only $15/month. This plan is not lacking in features for a more basic plan. It includes Unlimited domestic calling, Auto-attendant and advanced call management. In addition, it has video conferencing features such as: Meeting recording & transcription ,audio/video conferencing for up to 100 participants and content sharing.
X2
The plan is $24 per user/monthly and includes 1GB internal storage, unlimited internet fax and calling zones in 14 countries, mobile and desktop apps, business SMS, voicemail to email, auto attendants, HD, and secure voice, audio and video conferencing for up to 500 participants and integrations such as Microsoft Teams, SFDC, Slack and many more.
X4
The X4 plan is $44 per user/monthly and includes all the features of the previous plan, with the additions of all recording and Switchboard Pro, which allows users to respond to both internal and external callers’ needs more efficiently. Also, the amount of internal storage is increased to 5GB and unlimited call zones are available in 48 countries.
X6
The X6 plan is $95 per user/monthly and includes all the features of X3, with the additions of powerful analytics and reporting features, as well as access to inbound and outbound contact centers. Also, the amount of internal storage is increased to 10GBs, and the unlimited call zones expand to 48 countries.
X7
The X7 plan is $105 per user/monthly and includes all the features of X6 as well as 4,000 minutes of contact center calling in 48 countries. It also has customer experience analytics, post-call survey capabilities, and the 8×8 Expert Connect feature.
It’s worth noting that the unlimited internet fax number may require the purchase of an additional phone number, and calling to certain countries may exclude calling to certain types of numbers. For more information, you’ll need to contact the brand.
X8
The X8 plan is $133 per user/monthly and includes all the features of X7 as well as 4,000 minutes of contact center calling in 48 countries. It also has customer experience analytics, post-call survey capabilities, and the 8×8 Expert Connect feature.
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