Alliance Phones

Yealink T48G

This deskphone includes a wide 7″ backlit touch screen in addition to Bluetooth headset support. It is also wall-mountable, offers HD voice, and supports up to 16 SIP accounts.

Yealink W60P

A high-performance cordless phone with a 2.4″ color screen. This Yealink phone supports up to 30 hours of talk-time, can handle up to 8 concurrent calls, and has a 400-hour standby time. Additionally, the quick-charge feature means a 10 minute charge will give you 2 hours of talk time.

Yealink CP920

Featuring HD audio and noise-proof technologies, this conference phone is a great addition to any office. It has 360 degree voice pickup recognition, as well as a touch keypad, a 3.1″ LCD screen, and built-in WiFi and Bluetooth. This conference phone supports up to a 5-way conference call.

Alliance is designed for small to medium-sized businesses. While its services are open for large businesses as well as small startups, they are ideal for teams of 20-50 people. All the features of their devices are designed to provide reliable and uninterrupted service. Porting generally takes 5-10 business days and they provide a temporary number for that duration of time. As a result, there is no downtime for the actual numbers that are being ported.

Devices and options

Alliance offers 2 to 12-line business IP phones, conference systems, analog phone adapters as well as routers. They have models from Cisco, Polycom, Grandstream, Yealink and their phones come pre-provisioned. Their proprietary softphone is under development, but they recommend using X-Lite and Zoiper on Windows and Mac, and Bria or Linphone on iPhone/Android. You can set them up using the Alliance Provisioning Server. The choices offered by them include a complete range of features and capabilities for all types of businesses.

Software integration

It’s easy to integrate the phone with your PC or smartphone. You can easily import contacts and they will appear on the portal. They can be dragged and dropped and integrated for advanced call features. Here are some platforms you can integrate them with:

Sugar CRM

An open source relation management platform

MS Outlook

Contacts can be stored in a database for easier access

Google Contacts

Sync your contacts online

Advanced calling features

There are several advanced features that are available on all plans:

• Users get to use the company’s online portal along with remote system management and call management services.
• Users get to have complete call control along with inbound and call forwarding options.
• Users can also set your own call rules by restricting some calls while prioritizing others.
• Users can get optional call recording features and voicemail forwarding.
• Alliance also offers an automatic attendant that plays music on hold and sends personalized messages that can be scheduled for weekends and holidays.
• Their VoIP services can be integrated with Google Contacts, Microsoft Outlook, and other platforms.
• Companies can create user groups and assign certain features to them.
• Users can also maintain call logs.
• There is also a fantastic voicemail-to-email transcription feature that transcribes each voicemail into readable text which makes things easier for businesses.

Additional Features

Voicemail and greetings

Easily create and modify your inboxes and greetings. Access your voicemail from all devices.
modify your inboxes and greetings. Access your voicemail from all devices.

Internet fax

All devices, digital and analog, can be easily connected to Alliance Phones. You can also rent IP phones and conferencing equipment.

Phone service and devices

All devices, digital and analog, can be easily connected to Alliance Phones. You can also rent IP phones and conferencing equipment.

Call management

Alliance Phones offers the full range of call management features, including call forwarding, automatic call recording, screening, and notifications.

When you order their devices, they come pre-provisioned, which means you don’t have to set them up. It’s already done for you. And if you want to use a softphone, they have provided all the instructions online. It’s really easy to integrate the IP phone with your system and if you face any problems, their customer support will help you out. Their software is easy to use and has a clear and minimal interface.