Fuze

Fuze is an excellent business solution for running all of your internal and external communications from a unified, convenient hub. High-quality voice calls, a slick interface for group messaging, and polished video streaming technology are just the tip of an iceberg.

Cloud enablement

Fuze is a cloud-based solution, but they understand that your business is not. Their services of implementation, adoption, and ongoing support of cloud-based tech by world-class certified experts empower businesses to make the shift while minimizing the risks.

Enterprise voice and messaging

Fuze connects all systems and devices from the web and mobile apps to your standard landline in a very convenient fashion. This feature that unites mobile, PC, and desk phone, will save you a lot of time and cut a few corners when it comes to planning out the telecom budget.

HD audio and video

Call quality is one of the integral elements of effective communication. The team at Fuze understands this as they treat their clients to HD VoIP services.

Contact center

The convenience of the cloud doesn’t end at interconnectivity. Fuze offers a handy CRM platform that stores your contacts list along with other elements of information that may prove to be useful during a business call in a centralized contact center.

Fuze data platform

Fuze offers more than an app for making calls. It is a centralized business hub where you and your team of managers can view and analyze all kinds of data from your team’s performance to agent and queue activity, to tracking adoption of the system across the organization.

Fuze has a pretty straightforward interface similar to that of Skype, Viber, and WhatsApp. Setting the system up is as simple as downloading the app and following several quick login instructions.

That said, transferring your businesses alongside any databases and assets you’ve gathered over the years into the cloud is definitely a challenge.

Luckily, Fuze’s boutique-like approach and emphasis on personalizing the relationships with their clients streamlines this process quite a bit. You’ll have the company’s own experts setting the system, providing the onboarding services, and continuously maintaining and updating your VoIP systems.

Additionally, Fuze comes with a series of convenient integrations with solutions like Salesforce, Zendesk, Gmail, OneDrive, Adobe, G Drive, Office 365, and Box ensuring that its own integration into your business runs smoothly.

Lastly, Fuze is a cloud-based solution that works with Mac, Windows, Android, iOS, and desk phones meaning there’s no need to invest in additional hardware. You already have everything you’ll need.