Phone.com

Phone.com’s comprehensive and rich set of telephony features are those most widely used by small and medium-sized businesses.  These include convenient features such as call forwarding, call transfer, call waiting, and call blocking, but also more advanced features, for example, audio conferencing, click-to-call, call logs, call analytics, and call handling rules.

Virtual phone numbers

Users can get a virtual phone number with Phone.com for their business or personal needs. You can use these numbers from anywhere in the world, whether they are local, toll-free, or vanity numbers.

Call management

A wide range of call management features are available on Phone.com, such as call forwarding, call screening, call blocking, and voicemail transcription. It is possible for users to customize these features to suit their preferences and to make sure they never miss an important call because of these features.

Auto attendant

Phone.com’s auto attendant can handle incoming calls, direct them to the right department, and give them relevant information. This feature is particularly useful for businesses with multiple departments or remote employees.

Unified messaging

This feature ensures users never miss a message and can respond to them right away. Phone.com allows users to manage their voicemail, email, and text messages from a single platform.

Conference calling

Businesses with remote employees or clients can conduct virtual meetings with multiple participants using Phone.com’s conference calling feature.

Mobile app

Users who are always on the move can use Phone.com’s mobile app to make and receive calls, access voicemails, and manage their accounts.

Integration with other tools

The feature enables users to streamline their workflow and manage their communications from one platform, while integrating with a variety of other tools such as Google Workspace, Salesforce, and Zendesk with the help of Phone.com.

One of the fundamental advantages of Phone.com is its ease of use.  Users have reported that its online administration portal, its mobile phone app as well as its desktop app are very easy to use.  Setting up your account is also simple, as it will take you through the process online, step by step, where you can choose to transfer an existing number, create a new number, or even connect directly with a new toll-free number of your choice.