RingCentral

RingCentral has many of the useful features we expect from a VoIP service as well as some unique ones. RingCentral MVP optimizes business communications with enterprise-class voice, fax, text, call handling, mobile apps, and BYOD capability. The phone system seamlessly integrates with Salesforce, Oracle, Zendesk, Desk, Box, Dropbox, Google, and Microsoft.

Business Numbers

RingCentral allows you to transfer your current business numbers free of charge. You can also choose from a range of local numbers, which makes it great for establishing a local presence from a central office. Toll-free and international numbers are also an option.

BYOD Capable

RingCentral is very easy to roll out to all employees – even remote workers – thanks to the range of free apps, which are available for Android/iOS phones and tablets, as well as PCs. Settings and users are also managed via the software.

Total Software Integration

RingCentral software is designed to integrate seamlessly with the most popular business software to create a truly unified experience. Among the supported apps are Salesforce, Zendesk, Google, MS Office 365, and Oracle.

Moderated Q&A & Multiple Language Support for Webinars

Webinar hosts can now moderate incoming questions, allowing them to filter content and exercise greater control over their sessions. Webinar organizers can choose from 18 languages for their sessions, ensuring a comprehensive and inclusive experience for international audiences.

Customizable Tabs

Users can customize how they access voicemail, calls, texts, or other functions, enhancing the user interface and experience.

Enhanced Audio Quality Diagnostic Tools

An embedded tool allows users to test their audio quality without needing to make a test call.

Screen Zoom Setting for Desktop App

This feature provides better accessibility and user experience for desktop users.

Message Clustering

This streamlines the message feed by grouping messages sent simultaneously, making it easier to read and respond to conversations.

Improved Call Screen Layout

The active call screen layout has been improved for quicker access to popular in-call features like hold and transfer.

Switch Accounts in Mobile App

Users can now access multiple accounts from the RingCentral app, facilitating easy switching between them.

Better Breakout Room Moderation

This feature allows moderators to manage breakout room sessions more effectively in webinars.

Team Collaboration Enhancements

This includes adding panelists by name and providing a branded lobby for webinar attendees.

RingSense for Phone & Sales

AI-powered call transcripts, summaries, and sentiment analysis are part of this innovative feature. RingSense for sales includes new first-to-market innovations for revenue teams.

RingCentral is easily installed online. A simple guide is available on RingCentral’s website and you can also schedule an appointment with an implementation advisor, who can help you get set up and arrange for necessary hardware to be delivered to your company’s offices. With the RingCentral cloud phone system, you plug IP desk phones and computers into your internet connection and install the RingCentral mobile app on your employees’ smartphones. The software itself is easy to use with a clear design that includes useful tabbed headings.