Xinix World

Xinix World is equipped with the whole set of features that you’d expect from a VoIP provider. Here are the most notable ones:

Cloud-hosted phone features

The broad range of cloud-hosted phone features offers users a wide array of flexibility and scalability in terms of telephony applications, system administration, end-user applications, and customization. These include:

• Call monitoring – The permission-based feature enables users to listen in and monitor live calls.
• Music on hold – The management of music on hold can be done via the browser. Also, the music can be categorized into directories to be used by all personnel, queues, and auto-attendants.
• Group rings – Especially useful for large teams, some calls can be forwarded to several numbers at once, increasing the speed of answering an incoming call.
• Follow me – Users can select a few phone numbers that will connect them to the same end user.

Apart from the perks mentioned above, you also get access to standard features like speed dial, last caller, caller ID, call filters and blocking, and time zone support.

Call management features

The call management features pack is designed to deliver a seamless customer experience to clients, as well as ensure that no calls are left unattended. The package includes:

• IVR auto attendants – Interactive Voice Response (IVR) auto attendants are used to deliver pre-recorded messages and navigate incoming calls to the correct specialist with the help of touch menus.
• Call forwarding and recording – Users have the option to forward incoming calls to their desired phone number, as well as record it for analytical purposes.
• Presence panel app – This desktop app allows users to make calls via the computer and monitor the operations of other users, real-time.
• Call screening – This can be configured to filter and block incoming calls based on a predefined set of rules. The set of rules includes parameters such as anonymous calls, calls from a specific phone number or telecommunications provider.

Also, the package includes the whole set of standard tools like instant recording, shared lines, intercom, call logs, online user directory, company directory, and network and branching support.

Voicemail

Voicemail communications offer users a lot of flexibility by allowing them to leave a few simultaneous voicemails, create greeting messages for different departments, forward voicemails to emails or listen to them on a PC.

Collaboration

The comprehensive collaboration features allow an enterprise’s employees to easily connect, even if they are located on different continents. Participants simply need to dial the conference call number through VoIP, and they are good to go, as long as there is an internet connection.

Internet Fax

The handy internet fax feature is easy to use and helps users instantly print faxed materials via a PC. Also, all the documents are secure since they are sent directly to users’ email addresses, ensuring confidentiality and integrity of data.

Xinix World is very easy to set up and use as confirmed by numerous users worldwide. The software can be set up entirely online, without having any adverse effects on any of the processes. While hardware will need to be purchased separately, the setup process doesn’t require much effort or the assistance of an IT specialist. Using all the different features of the tool is pretty straightforward, meaning that Xinix World has close to no learning curve.