OpenPhone
About the brand
OpenPhone is an all-in-one phone system for teams. It brings your business calls, texts, and contacts into one universal app. You can collaborate inside shared phone numbers, letting teammates work together to support your customers seamlessly. Automate your work by integrating with your favorite tools to sync contacts, track conversations, and analyze calls. Its wide range of features is perfect for any size business.
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Pros
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Easy setup
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User-friendly interface
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Works across multiple devices
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Great for working with customers while anywhere in the world
Cons
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Can’t transfer outgoing calls
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Reports of poor call quality
In-depth review
Customer Service
Their site has helpful tutorials and stories from other customers regarding how they’re using the service. The chatbot is very responsive and can handle 99% of customer issues.
Phone Support
Their phone support options accepts calls and text messages for help-related questions
Live Online Chat
OpenPhone has a very intuitive chatbot that can field 99% of help-related topics. For others, they have a “Live Q&A” chat where you can speak to an agent.
Email support can be requested from their on-page contact submission form or by emailing them directly at support@openphone.com
User Reviews
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leepayton
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
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Thank you!