Most Recommended Business VoIP Providers

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, and with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. Powerful features such as multi-level IVRs, business hours, and holiday settings help your agents manage call volumes without compromising your customer experience. Reduce your resolution times with advanced and automated routing capabilities and direct your customers to the right experts swiftly. With Freshdesk Contact Center you have a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether you want to look into your day-to-day operations or need insights to make scaling-up decisions, we have extensive reporting and analytics to ensure you are always in the know. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable your sales and support teams to work productively.

SwitchboardFREE is a virtual landline provider that delivers business-class inbound call management services that allow even the smallest business to appear larger than life to calling customers. It offers over 20 professional call-handling features, as well as versatile desktop and mobile app installation options for companies that have both a mobile as well as an in-office workforce. The company believes that effective call management, as well as a positive and powerful telephone image, is fundamental to every business. SwitchboardFREE supports the idea that every company, having anywhere between one and one hundred users, should have the ability to pervade such an image with its telephony services. That’s why SwitchboardFREE, as its name suggests, offers its basic services absolutely free.

Acefone delivers a secure and versatile cloud telephony system ideal for today’s mobile workforce.  Offering a multitude of features, its focus is in providing innovative telephony services to a wide range of industries.  With Acefone, ease of use, contract flexibility, as well as solid technical support are all key.

Zoom has become a household name, so much so that it is even being used as a verb. This is a testament to Zoom’s success in bringing people together through videoconferencing, especially during the enforcement of the most severe social distancing measures due to the recent pandemic. Zoom is now going one step further in delivering a complete collaboration solution in the form of Zoom One. Zoom One is a unified solution for meetings, telephony, team chat, shared whiteboard, and much more, ideal for any size organization, from very small businesses to the largest of enterprises.

JustCall is a cloud-based phone system that helps businesses to create a call center for their sales teams and a contact center for their support teams. The feature-rich phone system is built on a software-based infrastructure and distributed systems. In addition, JustCall offers data centers across 7 geographical regions to deal with fast failover, concurrency, and outage proofing to host messaging and voice calls. The company allows you to instantly get phone numbers in 70 countries. The single-click feature enables you to choose a country and pick a number of your liking and then get it. More interestingly, you can use this number on multiple platforms, including desktop app, mobile app, and web.

Zoom is a modern cloud phone system that offers a single platform for chat, voice, video, and meetings. Zoom is a global platform with HD audio and enterprise-grade reliability and quality. Additionally, it offers PBX features that allow employees to communicate and interact in new ways.

JustCall is a cloud-based phone system that helps businesses to create a call center for their sales teams and a contact center for their support teams. The feature-rich phone system is built on a software-based infrastructure and distributed systems. In addition, JustCall offers data centers across 7 geographical regions to deal with fast failover, concurrency, and outage proofing to host messaging and voice calls. The company allows you to instantly get phone numbers in 70 countries. The single-click feature enables you to choose a country and pick a number of your liking and then get it. More interestingly, you can use this number on multiple platforms, including desktop app, mobile app, and web.

Founded in 2001 as Jive Communications, GoToConnect is an enterprise-level communications and collaboration software provider. The company currently employs 700 workers in US, Canada and Latin America. The software is suitable for small, medium and large organizations alike, and can be effectively used in many spheres including education, law, and government programs.

Dialpad is a cloud-based telecommunications company that focuses on smart engineering and high-quality interfaces. This company has four main product lines – Talk, Meet, Support, and Sell. Their Talk and Meet packages help employees stay connected with multi-device compatibility and web-based conferencing. The latter of the four packages are geared towards customer relationships and capturing real-time data. Their products are suitable for startups to large-scale enterprises.