RingCentral UK Review

flag 30% cost savings with all-inclusive pricing
  • Reliable for messaging, video & phone

  • Wide range of seamless integrations & features

  • Top rated expert customer support

  • AI backed transcription & call analysis

Pros & Cons

  • 24/7 customer support
  • Keep your current number
  • Mobile Apps available
  • Automatic call recording
  • Bring your own device
  • No home phone service
  • Need to make regular backups

Plans & Pricing

RingCentral ranges from £12.99 to £29.99, so there are good plans for any small, mid-market, or enterprise business. The following prices are the price per user per month, but are billed annually.

Essentials– ₤12.99/month/user

At £12.99 per user per month with their special discount, this plan comes with 100 UK minutes per user, UK-based implementation and training, and mobile and desktop apps. Team messaging and document sharing is also included. With this plan, customer support is 24/7.

Standard – £19.99/month/user

In addition to the features that come with the Essential plan, the Standard plan gives you an upgrade with 750 inclusive minutes. The Standard plan also comes with unlimited audio conference user licenses, and video meetings with up to 100 participants. It also offers on-demand calling recording, internet fax, multi-level IVR, and quality of service reports. The Standard plans offer integrations with platforms such as Google Workspace, Slack, and more.

Premium (Most Popular) – £24.99/month/user

At £24.99 per user per month (with their special discount), this plan is a step ahead. In addition to features from the Standard package, you’ll also get integrations with Salesforce, ZenDesk, and Desk.com, as well as call monitoring and a developer platform. Additionally, this plan offers 2000 inclusive minutes and video meeting capabilities to 200 users.

Other premium features include hot desking, custom roles and permissions, and multi-site admin and management.

Ultimate – £29.99/month/user

The Ultimate plan comes with all the features of the previous plans, but boasts 4,000 inclusive toll-free minutes per month. This plan also offers device status reports, device status alerts and unlimited storage.

You can try RingCentral’s services free for 15 days, so that way you’ll be able to try out a plan before seeing which one really fits your business’s needs best.



RingCentral, Inc. is an award-winning global provider of cloud-unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral solutions empower today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax.

RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral has the confidence of hundreds of thousands of organizations worldwide to provide them with innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.


  • "Ease of Use"
    9 /10
  • "Value For Money"
    9 /10
  • "Features"
    10 /10
  • "Help & Support"
    9 /10

Features and Functionality

RingCentral has many of the useful features we expect from a VoIP service as well as some unique ones. RingEX optimizes business communications with enterprise-class voice, fax, text, call handling, mobile apps, and BYOD capability. The phone system seamlessly integrates with Salesforce, Oracle, Zendesk, Desk, Box, Dropbox, Google, and Microsoft.

Business Numbers

RingCentral allows you to transfer your current business numbers free of charge. You can also choose from a range of local numbers, which makes it great for establishing a local presence from a central office. Toll-free and international numbers are also an option.

BYOD Capable

RingCentral is very easy to roll out to all employees – even remote workers – thanks to the range of free apps, which are available for Android/iOS phones and tablets, as well as PCs. Settings and users are also managed via the software.

Total Software Integration

RingCentral software is designed to integrate seamlessly with the most popular business software to create a truly unified experience. Among the supported apps are Salesforce, Zendesk, Google, MS Office 365, and Oracle.

Moderated Q&A & Multiple Language Support for Webinars

Webinar hosts can now moderate incoming questions, allowing them to filter content and exercise greater control over their sessions. Webinar organizers can choose from 18 languages for their sessions, ensuring a comprehensive and inclusive experience for international audiences.

Customizable Tabs

Users can customize how they access voicemail, calls, texts, or other functions, enhancing the user interface and experience.

Enhanced Audio Quality Diagnostic Tools

An embedded tool allows users to test their audio quality without needing to make a test call.

Screen Zoom Setting for Desktop App

This feature provides better accessibility and user experience for desktop users.

Message Clustering

This streamlines the message feed by grouping messages sent simultaneously, making it easier to read and respond to conversations.

Improved Call Screen Layout

The active call screen layout has been improved for quicker access to popular in-call features like hold and transfer.

Switch Accounts in Mobile App

Users can now access multiple accounts from the RingCentral app, facilitating easy switching between them.

Better Breakout Room Moderation

This feature allows moderators to manage breakout room sessions more effectively in webinars.

Team Collaboration Enhancements

This includes adding panelists by name and providing a branded lobby for webinar attendees.

RingSense for Phone & Sales

AI-powered call transcripts, summaries, and sentiment analysis are part of this innovative feature. RingSense for sales includes new first-to-market innovations for revenue teams.

Ease of Use

RingCentral is easily installed online. A simple guide is available on RingCentral’s website and you can also schedule an appointment with an implementation advisor, who can help you get set up and arrange for necessary hardware to be delivered to your company’s offices. With the RingCentral cloud phone system, you plug IP desk phones and computers into your internet connection and install the RingCentral mobile app on your employees’ smartphones. The software itself is easy to use with a clear design that includes useful tabbed headings.

Customer Support

RingCentral doesn’t rank first place when it comes to their customer service phone interactions with customers, however, for those who are willing to brave it, there are phone numbers for local calling within several countries. On the other hand, RingCentral has lots of good options for electronic communication and information. There is a 24/7 live chat option, the ability to open a case and check its status via the website, a community forum, a knowledge base, guides and videos, and the RingCentral University with topic-based learning sessions.

  • 24/7 Help & Support
    Support is available 24/7 via chat, or by submitting a support case. Phone support is available 24/7 only for RingEX users.
  • Phone Support
    Clients can contact RingCentral by phone for inquiries or customer support.
  • Live Online Chat
    Live chat is available around the clock.
  • Email
    There is email support available.
  • FAQ
    There is a FAQ section available on the company website.
  • Community Forum
    A community forum is available to ask questions, get feedback, and help others.
  • Blog
    The blog has categories such as Enterprise, NEW, SMB, Customer Stories, RingCentral Tips, RingCentral UK, and Developers.

Final Word

RingCentral will provide you with everything your business needs including the same level of service, reliability, and technology for companies of all sizes. It has apps for all available devices and is easy to use, helping you run your business more efficiently.

From its website to setup of the product itself, RingCentral delivers a smooth yet powerful experience that makes it a joy to use. It may not be the cheapest of VoIP providers but the range of functionality and integration with most popular business software has made it a leading light in the VoIP industry. From small businesses to enterprise-level, RingCentral is great for the modern workforce.

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Maab Saleem

Copywriter and editor, Maab Saleem has been writing for almost a decade now. Be it technical content about the most cumbersome of technological topics or just a few lines of copy explaining a newly launched product, Maab knows precisely how to connect words in the perfect manner. When he is not sharing his literary ingenuity with the rest of the world, he likes to watch, play and critique on football.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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